Effective Date: 06/08/2025
Company: Pure Notions Chocolate and Coffee Ltd
Contact: sales@purenotions.ie
Welcome to www.purenotions.ie! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase, in compliance with the EU General Data Protection Regulation (GDPR).
1. What Information We Collect
When you use our website or shop with us, we collect personal information to provide you with a smooth experience and process your orders. This includes:
- Your name, email, phone number, and address (for orders and account setup)
- Payment information (handled securely through payment providers)
- Information about your device and browser (like IP address, browser type)
- Details about how you use our website (pages visited, clicks)
- Cookies and tracking data (to improve your experience)
We also use several plugins on our site that collect or process data, which we explain below.
2. How We Collect Your Information
- You provide information when you create an account, place an order, subscribe to newsletters, or fill out forms.
- We automatically collect technical data and usage info when you browse the site.
- Some data is collected through third-party plugins we use to improve site features, security, and marketing.
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Performance of a contract: To process your orders and manage your account.
- Consent: When you agree to receive marketing communications or accept cookies.
- Legitimate interests: To improve our website, prevent fraud, and ensure security.
- Compliance with legal obligations: When required by law.
4. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Manage your account and preferences
- Improve our website and services
- Keep your data secure and prevent fraud
- Send you marketing updates and offers only if you have given explicit consent
5. Third-Party Plugins and Services
Our website uses third-party tools to enhance your experience. Here’s how they handle your data:
- CookieYes: Stores your cookie consent choices and anonymized IP addresses to help us comply with cookie laws.
- LiteSpeed Cache & QUIC.cloud: Stores temporary cached pages and optimizes content; no routine personal data collection.
- LoginPrss: Does not collect sensitive login data or passwords.
- Google Analytics (via Site Kit): Collects anonymized usage data and may transfer it outside the EU with safeguards in place. You can opt out via the Google Analytics opt-out add-on.
- Instagram Feed by SmashBalloon: Displays public social media content and shares your IP address with social platforms when loading content. Does not track or store personal data.
- TrustIndex Google Reviews Widget: Collects data you provide when leaving reviews and device information to track interactions.
- WP Forms: Stores submitted form info on our server only; does not share form data with WPForms or others unless you connect external services.
- Wordfence Security: Collects security data like IP addresses and login attempts to protect our site; some data shared with Wordfence servers for updates.
- WooCommerce: Collects your personal and payment details to process orders; payment data is securely handled by payment providers, and we don’t store full credit card numbers.
- SumUp Payment Gateway: Processes your payments securely under strict European data protection rules and will notify us of any breaches affecting your payment info.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements. For example, order data is retained for 7 years to comply with Irish accounting and tax regulations. You may request deletion of your data at any time, subject to any legal or contractual obligations that require us to retain certain information (see section 8).
7. Transfers Outside the EU
Some of our third-party services (e.g., Google Analytics) may transfer data outside the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards such as Standard Contractual Clauses to comply with GDPR.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal or contractual restrictions.
- Restriction: Request that we limit how we process your data.
- Portability: Request your data in a structured, commonly used format to transfer elsewhere.
- Object: Object to data processing, particularly for direct marketing or legitimate interests.
- Automated Decisions: Request information about any automated decision-making processes.
To exercise these rights, please contact us at sales@purenotions.ie with your request. We may ask you to verify your identity before processing.
9. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze website use, and manage your preferences. Non-essential cookies and trackers are only enabled after you give explicit consent via our cookie banner.
You can manage or withdraw your cookie consent at any time via our cookie banner on the website or through your browser settings.
10. How We Keep Your Data Safe
Your data is stored securely on servers hosted by Steady Pulse Designs Ltd. We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your information from unauthorized access, loss, or misuse.
11. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
12. Updates to This Policy
We may update this policy from time to time. When we do, we will update the date above and notify you if the changes are significant. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about your privacy or this policy, please get in touch with us at: sales@purenotions.ie
By using our website and services, you agree to the terms of this Privacy Policy and consent to the processing of your personal data as described herein. You may withdraw your consent where applicable at any time by managing your cookie preferences or contacting us directly.